Terms of Service
Last updated: 2026-11-04
1. Parties and acceptance
Parroquial.app S.A. (Turnos Parroquiales) provides the Service at https://parroquial.app. By creating an account, signing an order form or using the Service, you accept these Terms.
2. Eligibility
You must be able to enter a binding contract and be at least 18 years old to use the Service.
When the Service is used by or for minors, a parent or legal guardian must consent, supervise the account and may request deletion of the minor’s data at any time.
3. Accounts and security
You are responsible for accurate account information, protecting credentials and all activity under your account. Tell us promptly if you suspect unauthorized access.
4. Acceptable use
- Do not break the law, infringe rights or upload harmful content.
- Do not reverse engineer, scrape, overload or interfere with the Service.
- Do not use the Service to send spam or unlawful marketing.
5. The Service and changes
We may improve, suspend or change features to keep the Service secure, compliant and useful. We will not materially reduce paid core functionality without reasonable notice.
6. Fees, billing, renewals and taxes
The Service is currently free. If we introduce paid plans, we will present the price and terms before charging you.
7. Intellectual property and user content
Parroquial.app S.A. and its licensors own the Service, software, branding and documentation. You keep ownership of content you submit, but grant us a limited licence to host, process and display it only to provide and improve the Service.
8. Third-party services
The Service relies on third-party providers including Resend, Amazon Web Services, Vercel, Fly.io, Cloudflare Turnstile, Google Analytics (Google LLC), Microsoft Clarity (Microsoft Corporation) and Meta Pixel (Meta Platforms). Their services may be subject to their own terms and policies.
| Provider | Purpose | Policy |
|---|---|---|
| Resend | Booking confirmations and reminders with calendar attachments, when email delivery is enabled | https://resend.com/legal/privacy-policy |
| Amazon Web Services | Staff sign-in through Amazon Cognito | https://aws.amazon.com/privacy/ |
| Vercel | Hosting and delivery of the website | https://vercel.com/legal/privacy-policy |
| Fly.io | Hosting of the booking service and its database | https://fly.io/legal/privacy-policy |
| Cloudflare Turnstile | Abuse protection on reservation forms | https://www.cloudflare.com/privacypolicy/ |
| Google Analytics (Google LLC) | Aggregate visit and booking-step measurement after analytics consent; page addresses and titles are sent with the parish and service removed, and no names or emails are sent | https://policies.google.com/privacy |
| Microsoft Clarity (Microsoft Corporation) | Usability heatmaps and masked session replays on the home and legal pages only, after analytics consent; never on parish, booking, holder or staff pages | https://privacy.microsoft.com/privacystatement |
| Meta Pixel (Meta Platforms) | Ad campaign measurement on the home and legal pages only; it does not load at all without marketing consent and never on parish, booking, holder or staff pages | https://www.facebook.com/privacy/policy/ |
9. Data protection
Our Privacy Policy at https://parroquial.app/privacy explains how we process personal data.
Business customers are also covered by our Data Processing Addendum at https://parroquial.app/dpa.
10. Warranties disclaimer
The Service is provided “as is” and “as available”. To the maximum extent allowed by law, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.
11. Limitation of liability
To the maximum extent allowed by law, our aggregate liability is limited to the fees you paid for the Service in the 12 months before the claim, or USD 100 if you paid no fees.
12. Indemnity
You will indemnify us for claims arising from your unlawful use of the Service, your content or your breach of these Terms.
13. Termination
You may stop using the Service at any time. We may suspend or terminate access for material breach, legal risk or non-payment after reasonable notice when practical.
14. Non-waivable consumer rights
Nothing in these Terms limits rights that cannot legally be waived, including Costa Rica Ley 7472 rights, the UK Consumer Rights Act 2015, and applicable EU consumer directives.
15. Governing law and venue
These Terms are governed by Costa Rica. Courts with jurisdiction over that venue may hear disputes, subject to mandatory consumer forums.
16. Dispute resolution
Before filing a formal claim, each party will give the other written notice and try in good faith for 30 days to resolve the dispute. Notices to us go to info@parroquial.app.
17. Changes and contact
We may update these Terms with at least 15 days’ notice for material changes. Contact info@parroquial.app or Parroquial.app S.A., Palmares, Alajuela, Costa Rica.